• Skip to primary navigation
  • Skip to main content
  • Skip to footer
Center for Excellence in Assisted Living

Center for Excellence in Assisted Living CEAL@UNC

Advancing the well-being of the people who live and work in assisted living through research, practice, and policy.

  • Home
  • About
    • Assisted Living and CEAL@UNC
    • CEAL@UNC Vision, Mission, and Principles
    • Leadership
    • Advisory Board
    • Strategic Advisors
  • Core Areas and Projects
    • Consumer Core
    • Practice Core
    • Policy Core
    • Research Core
    • Assisted Living Research in Progress
    • Expert Registry
  • Resources
    • CEAL@UNC Resources and Publications
    • CEAL@UNC Advisor Resources
    • Academic Publications
  • News & Events

Search Center for Excellence in Assisted Living

A Collaborative Approach to Improving Care Outcomes for Residents in Assisted Living

Date: January 2024Topics: Quality Improvement, Staff/StaffingType: Academic PublicationPublication: Gerontology and Geriatric MedicineAuthors: Morgan, J.C., Jason, K.J., Kemp, C.L., & Bhattacharyya, K.K.
View this Resource

Purpose: Assisted Living (AL) residents are embedded in “care convoys” comprised of a dynamic network of formal and informal care partners. Using the convoys of care model—a multi-level framework connecting care convoy properties to resident outcomes—we examined healthcare management and communication between convoy members. We recommend strategies to engage primary care in supporting collaboration, communication, and consensus-building for older adults and their convoys.
Methods: Data were collected from the longitudinal study, Convoys of Care: Developing Collaborative Care Partnerships in AL. Fifty residents and their care convoy members (N = 169) were followed in eight AL homes in Georgia over 2 years. Original data were analyzed using Grounded Theory Methods of qualitative data, including formal and informal interviewing, participant observation, and record review.
Results: The convoys of care model provide an innovative perspective that will assist providers in supporting AL residents and their care partners to achieve better care outcomes. Findings demonstrate the utility of understanding the structure and function of social resources and implications for improving healthcare outcomes.
Conclusion: This research informs the work of physicians and mid-level providers with patients in AL by providing strategies to uncover specific social determinants of health. Recommendations for use in patient encounters are enumerated.

Footer

Contact

CEAL@UNC
325 Pittsboro Street
Chapel Hill, NC 27599-3550
Email: CEAL@office.unc.edu
UNC School of Social Work Logo

Connect

  • Facebook
  • LinkedIn

Featured Resource

Copyright © 2025 · Center for Excellence in Assisted Living · All Rights Reserved · Website by Tomatillo Design