Dr. Sheryl Zimmerman, Executive Director of CEAL@UNC, is a guest columnist in McKnight’s Senior Living. The third article in this regular series discusses transparency in assisted living as it gains increasing focus at both the state and federal levels.
The article “The Three-Legged Stool of Assisted Living Communication: Clear, Timely, and Relevant,” introduces a practical framework for effective communication. CEAL@UNC’s three-legged stool approach emphasizes clear, timely, and relevant communication and its role in quality care, building consumer trust, and benefiting residents, families and support systems, and providers alike.
Read the full column here: