Artificial Intelligence in Assisted Living and Memory Care: Enhancing Care or Increasing Exposure?

The integration of artificial intelligence (AI) in Assisted Living (AL) and Memory Care (MC) settings has accelerated in response to workforce challenges, care complexity, and increasing scrutiny from regulators and, in some cases, litigators. While AI systems offer significant benefits in resident monitoring, predictive analytics, and documentation, they also introduce new avenues for liability. This article looks at what happens with AI implementation in AL and MC environments, focusing on its impact on the standard of care, discoverability, documentation burden, and litigation outcomes. From the CNA Aging Services Claim Report (12th Edition) data, this paper looks at the senior living community with a framework for understanding how AI may alter and/or affect standards of care, liability, and clinical acumen in aging services.